Verio Launches Enhanced Small to Medium Enterprise -SME- Reseller Partner Training Program [16th May 2003]

ENGLEWOOD, Colo., May 16, 2003 (BUSINESS WIRE) -- Verio, a subsidiary of NTT Communications Corporation, today announced its viaVerio Partner Training Program, a web-based training series for its viaVerio partners serving the Small to Medium Enterprise (SME) hosting space. The web seminar series provides new reseller partners a jump-start on key topics of interest to accelerate and simplify the selling process. For the first time, resellers can interact during each webinar one-on-one with members of Verio's staff and with other resellers from around the world.

The series is the latest offering in an extensive collection of resources to empower viaVerio resellers to succeed and grow their businesses. Other key programs include the viaVerio Hosting Reseller Backroom, the SME intranet that enables partners to manage or modify accounts and activate orders in real-time, as well as an extensive marketing library for easy access to search engines, banner exchanges, hosting lists and special offers from various third party companies.

"We consistently hear from partners that service and support are two key considerations. In addition, with the number of new resellers doubling in recent months, we want to ensure these new partners receive the best service from our expert staff to meet their business goals," said John Bell, vice president, sales and marketing for Verio's SME Hosting unit. "The new viaVerio Training Program will minimize the learning curve for our new partners. They'll now be able to get immediate answers from our staff about any issues or concerns they have during these online training sessions."

Each webinar includes both a teleconference and web-based content that resellers can view with their Internet browser. Topics covered in the training include program and product overviews; marketing, sales and private label materials; e-mail overview; subhosting overview; viaVerio billing and contact information; as well as a question and answer period.

To continue the growth and support of its SME partner base, Verio's SME hosting unit has also created two distinct groups within its reseller team to provide dedicated account management resources to its reseller partners. The Sales Account Managers will help new Verio resellers sign up to the viaVerio program and help existing resellers with sales related questions and opportunities. Additionally, a Reseller Partner Account Manager team trains new resellers and supports existing resellers on a wide variety of items such as product questions and certain technical support issues. Every reseller will have a dedicated Sales Account Manager and Reseller Account Manager, providing a single group within Verio that is directly focused on their needs. Resellers will benefit by having one-on-one personalized service and a fixed point of contact within Verio.

"Verio's channel's strategy is its business strategy, as we see the two so tightly integrated," added Bell. "By delivering a broad range of support and services to the SME channel, viaVerio empowers our channel partners and enables them to take advantage of these resources to strengthen their business."

Verio's viaVerio program provides resellers with access to a variety of higher value hosting services unavailable from many other companies, and offers resellers a range of Web-based business solutions targeting the SME market. These services include Web hosting on a shared, virtual private server or managed private server platform, domain name registration and e-commerce solutions. In addition, viaVerio resellers receive volume discounts, flexible private label opportunities, and technical, sales and marketing support. More information on the program can be found at www.viaverio.com.

A separate program, the Verio Business Partner Program (VBPP) complements viaVerio by offering larger channel partners opportunities to resell managed hosting and network services for their clients' outsourced needs. The VBPP targets large enterprises on dedicated hosting platforms.

About Verio

Verio Inc. is a wholly owned subsidiary of NTT Communications (NTT Com), which provides long distance and international telecommunications reaching over 200 countries worldwide. Verio is the world's largest operator of Web sites for businesses and a leading provider of global IP solutions. NTT Com and Verio market their global IP solutions under the NTT/VERIO brand. The company offers businesses a broad range of Internet services, including Web hosting, dedicated access, virtual private networks, and managed service offerings, among other enhanced services. Verio supports its operations with highly reliable and scalable global infrastructure and systems including the NTT/VERIO Global IP Network, and provides Web hosting services to customers in 146 countries. The combination of Verio and NTT Com offers services to meet the growing and diverse needs of all businesses, including small to medium businesses, large global enterprises and multi-national corporations. More information can be found at www.verio.com and www.ntt.com/index-e.html.

SOURCE: Verio