Warner Cable Introduces Hospitality Solutions; Road
Runner Business Class Provides High-Speed Internet Connections
to the Hotel Industry [16th December 2003]
HERNDON, Va., Dec 16, 2003 (BUSINESS
WIRE) -- Time Warner Cable today announced the launch
of its Road Runner Business Class Hospitality Solutions,
a comprehensive offering that provides hotels and motels
with high-speed Internet connections for their guests.
The Road Runner Business Class solution
is designed to leverage existing wiring within hotels
and provides users with a high-speed connection by simply
connecting via data modem or Ethernet. The service can
be installed quickly and cost-efficiently, typically
in less than two days with very little disruption to
"Hotels are competing more than
ever for the customer's travel dollars," says Ken
Fitzpatrick, senior vice president of Time Warner Cable
Commercial Services. "Offering amenities like high-speed
Internet connectivity gives hotels a competitive advantage
over those who don't - particularly when catering to
the business traveler."
Guests can enjoy a fast, easy Internet
connection that is always on, providing a continuous
connection and no delay in e-mails. They simply plug
in their laptops without any need to change computer
settings, and can be online quickly. An 800 number to
Road Runner's Business Class 24/7 support is placed
in each guest room for direct access to customer service,
connecting the guest directly to help when they need
Early installations of Road Runner Business
Class Hospitality Solutions include hotels in New York
City, Cincinnati, Charlotte, Kansas City and Honolulu.
Other services provided by Time Warner
Cable's Road Runner Business Class include:
Access -- A core solution, providing
always-on Internet access up to 100 times faster than
dial-up modems. Tiered and dedicated service options
Dedicated Access Solutions -- High-bandwidth
fiber connectivity for enterprises including point-to-point,
point to multipoint, teleworker aggregation and Internet
E-mail Solutions -- Offering a range
of options - from standard and vanity POP3 e-mail to
vanity Webmail, featuring e-mail access from any Internet-enabled
computer. The e-mail travels on a proprietary backbone,
avoiding Internet traffic delays.
Domain Name Services -- Conducting fast,
comprehensive searches of possible domain names and
then registering the available choice. Domain parking
allows multiple domain names to function as one. There
is also an option for easy self-management and unlimited
updating of IP designations for complex Web/e-mail/FTP
Web Hosting -- Providing a plan based
on Web space required by the site, expected traffic
and platform of choice. The account can be set-up within
24 hours with full help-desk support as well as updating
and security features.
Managed Security -- Connecting the main
business location with teleworkers and branch office
locations. The system cost-effectively brings together
all features of a Virtual Private Network: encryption,
user authentication, firewall access controls and secure
point-to-point "tunneling" of data packets.
Data cannot be read by anyone but those authorized and
connected through the system. For an extra measure of
security, Managed Security also can include proactive
security monitoring and periodic vulnerability assessments.
Managed Remote Storage -- Protection
of files from viruses, system crashes, and other disasters.
It initially saves and stores all designated files on
a secure, remote server, then regularly and automatically
backs up any files worked on since the last backup.
Retrieval is as easy as entering a URL and secure password
from any Internet-enabled computer - anytime, anywhere.
Dial Access -- Internet access for traveling
professionals, enabling users to dial into a local access
number for anytime, anywhere access to the Internet
as well as the organization's Road Runner Business Class
Static IP -- With Static IP, a business
can retain its IP address regardless of any changes
in outside network designations. Customer access cannot
be derailed and there is no need to alert end-users
of a new IP. Static IP enables businesses to issue individual
employees private IP addresses that lie behind a business'
main IP, which ultimately provides easier management
of Internet and e-mail access.
About Road Runner Business Class
Road Runner Business Class, a service
of Time Warner Cable, is the nation's number one commercial
cable broadband solutions provider for every business
- from home-based to the enterprise. Road Runner Business
Class offers a network different from the telephone
companies to support critical applications for commercial
locations. Road Runner Business Class solutions are
available in major U.S. urban and suburban areas, and
are supported by Time Warner Cable and Bright House
Networks divisions nationwide.
Time Warner Cable
Keith Cocozza, 203-351-2039