Offers Real-Time “Push to Talk” Service
Powered by eStara [3rd December 2003]
Feature Gives Website Visitors the Power to Launch Free
Phone Calls From the Internet to Connect With Sales
or Customer Service Representatives
San Diego, California and Reston, Virginia
–December 3, 2003- Aplus.Net, a leading Internet
presence provider to small and medium-sized businesses,
and eStara, Inc., announced today that Aplus.Net is
now offering eStara Push to Talk services to customers
to help increase online sales conversions and reduce
Aplus.Net customers can easily and affordably
add eStara Push to Talk buttons to their websites right
from Aplus.Net’s Control Panel. The Push to Talk
buttons give website visitors the ability to speak with
a company’s sales or customer service specialist
by simply clicking on a Push to Talk icon.
Push to Talk technology enables a website
visitor to place a free call from anywhere in North
America via the Internet. Push to Talk connects both
PC-to-phone and phone-to-phone calls and requires no
additional hardware or software installation by either
the website visitor or Aplus.Net customers.
demo of the Push to Talk service is available at: http://www.estara.com/livedemo/aplus.net/
"With Push to Talk, Aplus.Net is
offering customers the ability to add a powerful new
‘call to action’ on their websites that
will drive higher online sales and lower website abandonment,”
said Ivan Vachovsky, chief executive officer of Aplus.Net.
"We are proud to be the first and only web hosting
company offering this service to benefit our customers.”
The eStara Push to Talk service is currently
being used by over 350 global customers and over 60,000
small and medium-sized businesses (SMBs) in the U.S.
These customers report that:
* Push to Talk increases online sales
closing rates between 28% and 64% compared to traditional
* Push to Talk cuts website abandonment by up to 25%.
* Over 90% of Push to Talk callers say the service "greatly"
or "significantly" improved their online experience.
(Results from an online survey of 5,000 Push to Talk
users conducted in 2002-2003).
"Aplus.Net is the first Internet
presence provider to offer the Push to Talk service
to help small businesses capitalize on the convergence
of voice and data," said Tom Natelli, chairman
and CEO, eStara, Inc. "Based on our strong track
record with hundreds of direct and thousands of SMB
customers, eStara Push to Talk will drive higher online
sales for Aplus.Net customers and increase customer
satisfaction for website visitors."
About Aplus.Net (www.aplus.net)
Aplus.Net is a leading provider of Internet services
to small and medium-sized businesses. The company’s
headquarters are located in San Diego, CA with other
offices in Anaheim, CA, Sacramento, CA, Atlanta, GA
and Europe. Aplus.Net specializes in providing a complete
Internet presence, including domain name registration,
corporate identity on the Internet, matching e-mail
addresses, web design, web hosting, e-commerce, credit
card processing tools, and website maintenance. Aplus.Net
is among the ten largest privately held web hosting
and domain name registration companies in the USA and
is a facilities based provider. The Company owns and
operates its own data center and its own ICANN accredited
domain names registrar (Names4Ever.com).
About eStara Push to Talk
eStara Push to Talk is the most widely deployed "click
to call" service in the world with over 350 global
enterprise customers and over 1,000,000 users in 113
countries. eStara Push to Talk gives users the ability
to make PC-to-Phone and Phone-to-Phone calls from the
Web. The service requires no additional hardware or
software. Survey results of Push to Talk users suggest
at least 25% of Website visitors were “saved”
from abandoning their online transaction by clicking
on the Push to Talk button.
About eStara, Inc.
Headquartered in Reston, Va. with offices in France
and Oregon, eStara builds online communication tools
that drive bottom line results. With over 350 customers
including, Verizon SuperPages, Martindale Hubbell's
lawyers.com, J.Crew, Club Med, Federated Stores, Household
Bank and Sprint, eStara Push to Talk service is the
most widely deployed service of its kind in the world.
Experience the quality of eStara Push to Talk at www.estara.com.
For More Information
Marketing & Business Development
(703) 648 8292
more information: http://www.aplus.net
10350 Barnes Canyon Road
San Diego , CA 92121 SUSA