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CrystalTech Experiences Continued Growth Through First Quarter of 2003 [1st April 2003]

PHOENIX, AZ, Apr. 01, 2003 (INTERNET WIRE via COMTEX) -- On the heels of recent articles regarding Microsoft's bCentral not supporting the .NET Framework, CrystalTech Web Hosting Inc., the 8th largest Windows-based Hosting Company, and a large proponent of, and hosting provider for, .NET web applications, is recording their highest growth ever in the first quarter of 2003. CrystalTech credits this growth to their adoption of the latest technologies and a sound business model.

Since their inception, CrystalTech has embraced the latest technologies available to the hosting community: the Microsoft .NET framework, Macromedia ColdFusion and ColdFusionMX, and more. For example, CrystalTech was the first hosting company to provide their customers with a Control Center based on ASP, and, more recently, they unveiled the first, and, so far, only Control Center based on the .NET framework. They are also one of the few hosts still offering affordable hosting packages featuring Macromedia's ColdFusion MX. The partners CrystalTech chooses are also providers of innovative technology. SmarterTools Inc. and their .NET-based SmarterStats Network Edition log file analysis suite is a perfect example. However, CrystalTech does not simply rely on providing customers with the newest technology; they seek to improve upon it by providing exceptional customer service and support.

According to Tim Uzzanti, President of CrystalTech, "We have always focused on technology, in this industry, you have to, but we also know that providing customers with the latest and greatest is not enough. You have to back up your hosting options with service, and this makes up a large portion of our business model. We give our customers 30-minute response times on email support requests, and virtually zero queue times when they call in to support. We're in a very enviable position: we're a profitable business, and we continue to experience growth. In addition, we're not growing due to consolidation or via acquisitions, we are actually earning new customers. In this economy, I'd say that's pretty good."

The correlation between adopting the newest technologies and the CrystalTech business model is apparent. Apart from offering current and potential customers the opportunity to take advantage of .NET, and other new scripting environments, CrystalTech, itself, uses these advances in their own infrastructure. The amount of automation they are able to achieve, specifically using .NET in their Control Center, allows them to refocus their efforts elsewhere. In the coming months they plan on lowering prices for several of their hosting packages while increasing the features and benefits of each and restructuring and upgrading their dedicated hosting options. They can do this while continuing to offer superior service and support.

About CrystalTech

Founded in 1992, CrystalTech Web Hosting, Inc. has grown to be one of the largest, debt-free, privately owned companies in the web hosting industry. CrystalTech hosts customers in over 74 countries, ranging from Fortune 100 customers to small businesses. CrystalTech is responsible for 100's of millions of visits each day on the Internet. We provide this service using a state of the art network operation center that includes: redundant power systems, redundant air conditioning, redundant network connectivity, redundant network transportation (land and satellite), secured environment to the network operations center and more.

About SmarterTools Inc.

SmarterTools Inc. is a privately held company based in Phoenix, Arizona, specializing in internet related products and services that fill voids in their respective categories. The SmarterTools Inc. management team has the expertise and experience in the industry and in leading some of the largest companies in their respected fields. It is their experience with both Domestic and International customers in over 60 countries that has made SmarterTools Inc. an immediate player in the industry.

Derek Curtis
Director of Sales and Marketing
CrystalTech Web Hosting, Inc.
877-323-4678, ext. 200




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