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Last Digital has today announced its new enhanced support help desk solution [March 10, 2005]

Last Digital, the final frontier in the domain registration and hosting applications, has introduced the new advanced Support help desk solutions system, which will allow its customers benefit from the various support tools and solve their problems faster.

As one of the leading web hosting company in the UK, Last Digital always ensures that any problem will be solved as soon as possible. With an articulate solution, the staff is always pleased to assist with any queries and situation.

The supports that the company provides mainly on the area of technical, billing, sales, etc Customer can reach us via interactive contact such as telephone, live chat, email, and the website itself.

At present, Last Digital has added a new web-based solution to its support tools. This support help desk area will assist customers in finding the right answer to their questions, minimize the amount to find solution to the particular problems, download some of the useful information from the library, submit a ticket to the related department and follow the status of the ticket and finally read the company announcements.

Troubleshooters allow customers to follow a series of questions to find a specific answer. They simply have to choose the category that is related to the area of interest to learn how to fix specific problems, perform important procedures and read useful overviews.

The download library has all the manuals, programs and other files categorized into a single area, click on the filename to download the file

Last Digital ensures to deliver the best support solution to meet customer demand. For more information about our new support tools, please visit http://secure.lastdigital.com/esupport/

About Last Digital Ltd
Last Digital is a UK based Web hosting and Internet solutions provider offering Unix and ASP hosting, domain name registrar (DNR) and application service provider serving individual consumers and businesses in 86 countries worldwide. Last Digital offers turnkey services ranging from initial domain name registration to custom dedicated servers for e-commerce on today's Web. The company offers innovative packages and services to the Internet community.



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