Last
Digital has today announced its new enhanced support
help desk solution [March 10, 2005]
Last
Digital, the final frontier in the domain registration
and hosting applications, has introduced the new advanced
Support help desk solutions system, which will allow
its customers benefit from the various support tools
and solve their problems faster.
As
one of the leading web hosting company in the UK, Last
Digital always ensures that any problem will be solved
as soon as possible. With an articulate solution, the
staff is always pleased to assist with any queries and
situation.
The
supports that the company provides mainly on the area
of technical, billing, sales, etc Customer can reach
us via interactive contact such as telephone, live chat,
email, and the website itself.
At
present, Last Digital has added a new web-based solution
to its support tools. This support help desk area will
assist customers in finding the right answer to their
questions, minimize the amount to find solution to the
particular problems, download some of the useful information
from the library, submit a ticket to the related department
and follow the status of the ticket and finally read
the company announcements.
Troubleshooters
allow customers to follow a series of questions to find
a specific answer. They simply have to choose the category
that is related to the area of interest to learn how
to fix specific problems, perform important procedures
and read useful overviews.
The
download library has all the manuals, programs and other
files categorized into a single area, click on the filename
to download the file
Last
Digital ensures to deliver the best support solution
to meet customer demand. For more information about
our new support tools, please visit http://secure.lastdigital.com/esupport/
About
Last Digital Ltd
Last
Digital is a UK based Web hosting and Internet solutions
provider offering Unix and ASP hosting, domain name
registrar (DNR) and application service provider serving
individual consumers and businesses in 86 countries
worldwide. Last Digital offers turnkey services ranging
from initial domain name registration to custom dedicated
servers for e-commerce on today's Web. The company offers
innovative packages and services to the Internet community.
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