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Aress
Software Expands IT Department by 40 percent
[March 3, 2004]
March
3, 2004 (Nasik, India)—Aress Software and Education
Technologies P Limited [www.aressindia.com] which also
operates 24x7HostingSupport.com [www.24x7hostingsupport.com],
their Support Department, provides global, outsourced
technical services to web site hosting providers and
Data Centers. The company reports an overwhelming increase
of over forty-percent in employment, as the company
reached its goal of 150 staffers in the 24x7HostingSupport.com
department. Each newly hired employee goes through an
internal training curriculum and they hold a minimum
of two-year experience, and certification in RHCE/RHCT
and MCSE/MCSA.
24x7HostingSupport.com,
as the name indicates, is a twenty-four hour, seven
days a week operation, now in this business for over
4 years. There client portfolio boasts of some of the
largest players in this industry. At Aress Software,
the support division is the largest department of the
company; employees in this department work through ticket
help desks, live web site chatting, email systems and
even telephones in order to service their ever growing
fifty plus clientele. Technical assistance is provided
to companies that use CPanel, Ensim, Plesk, HSphere,
HSP, Helm and Hosting Controller as their control panels.
Prospective and current clients are reassured of Aress
Software because of the outstanding morale that is exhibited
not only by the technicians, but also the senior management.
Director of Operations, Shilpa Kaushik, expresses her
outlook on immediate goals of the company, “I
would really like to see 24x7Hosting Support graduate
to be a complete technical support and system administration
service provider to all the verticals of the internet
businesses.” The future of this company is already
well carved out with a distinct emphasis to quality
and manpower growth. As Kaushik continues to explain,
“We are at present setting up our second office
in India which will have the capacity to seat 200 people.
It will be equipped with very high quality hardware
equipment, including very sophisticated hardware firewalls,
and a high speed internet connection. We also intend
to get our SEI CMM Level 4 certification before June
2004.”
With over fifty clients, the employees at 24x7Hosting
Support are evaluated by Aress Software’s human
relations department on a routine basis to keep the
company’s service-level up to the expected levels
of quality and precise response times in demand by the
hosting industry. The growth in staff has significantly
aided the company and its clients and enabled the company
to take on more clients and expand its services with
the existing clients as well.
Aress Software and Education Technologies P Limited
[www.aressindia.com] is a six-year old, information
technology service company that has been a major player
in the field of technical support and software development.
Today, Aress Software services over fifty web site hosting
companies, data centers and internet service providers
across Europe, North America, Australia and Asia. The
company houses all technical employees at their Nasik,
India location, while managing a second office in San
Francisco, California, USA.
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Shilpa Kaushik
Director of Operations
shilpa@aressindia.com
Phone: +91 253 2383313
Fax: +91 253 2344998
IT-1, STPI Park
MIDC Ambad, Nasik, 422010
India
For More Details: http://www.24x7hostingsupport.com/
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