C I Host Launches ServerProtect(tm), Helps Customers Grow Successfully [March 2, 2004]

FORT WORTH, TX (March 2, 2004) - To help its dedicated server customers protect their investments in their servers as their businesses grow and expand, C I Host has launched a Life Cycle Program called ServerProtectT.

ServerProtectT does what the name implies - through the life cycle of each business with a dedicated server package, dedicated-server account managers keep track of the online activity and monitor whether the hardware, software and bandwidth that the business has is sufficient to meet its changing needs.

"Businesses grow and change, and what you need today may not be what you will need in the future," said Christopher Faulkner, CEO of C I Host. "We want to be there to assist growing companies as success brings more hits to their Web site and more transactions to process."

If a company outgrows its hardware, the very success it is enjoying could become a problem if the hardware can't handle the extra traffic and the site becomes slow or even crashes.

"This is a proactive program that allows us to continue to tailor dedicated solutions to ever-changing dynamic businesses," Faulkner said. "Instead of waiting until the server is overloaded, we are getting in front of the curve and staying ahead of problems."

In the LifeCycle ServerProtect(tm) program, C I Host has developed a step-by-step process to monitor a business' online growth. The program is free with every dedicated server.

a.. Twenty days after a customer signs up for service, a dedicated-server
account manager will call to ensure the server is up and running properly
and that the customer has all the information required.
b.. Every six months, the dedicated-server account manager will call to go
over server usage and determine where the company is in its growth model to
be able to project future needs and usage requirements. The account manager
also talks with the customer about new technology and services entering
market place that could help the business.
c.. Every 12 months from the contract activation date, C I Host will apply
a credit to customers' accounts to enable them to upgrade their servers if
needed and take advantage of the best of the current hardware.
"We don't just sell hardware. We sell our customers a partnership to ensure
that their business is an online success." Faulkner said. "By outsourcing to
C I Host, a business is getting a team of experts committed to assisting
them through the digital world and enabling them to focus on their core
competencies."

--About C I Host--

C I Host (www.cihost.com), based in the Dallas/Fort Worth market, is a Web hosting and Internet solutions provider, domain name registrar (DNR) and application service provider (ASP) serving 205,000 individual consumers and businesses in 182 countries worldwide.

C I Host creates business-class Web hosting solutions for the small- and medium-enterprise (SME) market, with the broadest portfolio of managed hosting and value-added services in the industry. C I Host is accredited by ICANN to register domain names.

C I Host is HIPAA-compliant and has passed the SAS70 audit.

C I Host has been ranked #1 in speed by the Adoloma Web Hosting Guide. C I Host has been consistently ranked among the Top 5 Web hosting companies out of 16,000 around the globe by c|net's Ultimate Web Host List, HostPulse, WebHostsOnline.com and HostChart.com. C I Host was named among the Top 25 Web hosting companies by HostIndex.com.

C I Host offers turn-key services ranging from initial domain name registration to custom dedicated servers for e-commerce on today's Web. The company offers innovative packages and services to the Internet community.

C I Host operates three diverse data centers across the United States, with its main facility and Network Operations Center in Bedford, Texas. C I Host also has offices in Los Angeles, Chicago and London.

All telco-grade, tier-1 data centers are wholly owned and operated by C I Host and consist of redundant diesel generator backups and a temperature-controlled secure environment with fully redundant UPS capability. All server hardware is fully tested and configured for optimal performance. Daily Web server backups and full fire protection guard against any data loss. To deliver speed and reliability, C I Host's servers are connected to two OC-12 fiber connections, five DS-3 and two OC-3 lines from five diverse Internet backbones for a total of more than 2.6 Gigabits of
available bandwidth.

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Editorial Contact:

D. Kent Pingel
Public Relations Director
C I Host
888-868-9931 ext. 7006
kentp@cihost.com