Affinity
Internet Fortifies Its Pledge to Customers with an 'A'
Rating Standing with Better Business Bureau
[February 17, 2004]
FORT LAUDERDALE, Fla., Feb 17, 2004
(BUSINESS WIRE) -- Affinity Internet, a leading hosting
services provider, continues to uphold its promise to
provide unparalleled support for customers through its
Better Business Bureau membership, its 'A' rating standing
and satisfactory record with the Bureau.
"The Bureau, by providing this
rating, is reinforcing Affinity's commitment to customer
service and satisfaction," said Peter Chambers,
CEO of Affinity Internet. "We take seriously our
responsibilities as an Internet based service provider.
This rating is validation to our performance."
The "A" and "satisfactory
report" with the Bureau means that Affinity has
been in business for more than 12 months, properly and
promptly addresses matters referred to it by the Bureau
and is free from an unusual volume or pattern of complaints
and law enforcement action involving its marketplace
conduct.
The Bureau's history is to resolve marketplace
problems and foster sound business practices. The BBB
believes that a business community committed to ethical
business practices, coupled with an educated and informed
public are the keys to fairness and honesty in the marketplace.
The general public regards the Bureau's rating as a
credible and third-party validation.
Affinity is notified of complaints filed
with the Bureau, and once notified, researches the complaint
and responds within 10 business days.
About Affinity Internet
Affinity Internet, a web hosting services
provider, offers multiple hosting packages, easy-to-use
software and e-commerce tools for small and medium sized
businesses (SMB). Affinity operates multiple hosting
brands (ValueWeb, SkyNetWeb, Bigstep, HostSave and WinSave)
offering shared and/or dedicated servers, applications
and products to meet specific and growing needs for
a segment of the SMB market. By offering a robust network
and unparalleled customer service, Affinity provides
its customers and resellers with superior service, reliability
and scalability.
Affinity has guided over a million businesses
to online success. The company is headquartered in Fort
Lauderdale, FL with offices in Los Angeles and San Francisco,
CA and data centers in Los Angeles and Fort Lauderdale.
SOURCE: Affinity Internet
Affinity Internet
Samantha Cornog, 310-524-3040
publicrelations@affinity.com |