Perhaps when you were comparing web hosting plans among
several hosting providers your decision was mixed on which
hosting provider to choose until you saw uptime percentage
guarantees like 99.5%, 99.9% or even 99.999%. Your mathematical
intellect told you that the higher the percentage uptime,
the higher the accessibility and reliability of your hosted
web site will be.
But how did you verify this superior statistic? Is
there some kind of monthly money back guarantee or price
break if your site fails to pass the advertised percentage?
How will you ever know if and when your web site goes
down while you're at work or while you sleep? Do you
expect the hosting provider to email you and tell you
that the site was down and automatically credit your
account? This is not likely going to happen. Maybe you
should ask your web host provider exactly what this
guarantee entitles you to and how you will be notified
should this incident happen. You may be surprised at
what they tell you.
Most web hosting providers will tell you that it is
the customers responsibility to alert and challenge
them on this matter and bring it before the Customer
Support for proper billing compensation; if any! Now,
you're asking yourself how do I enforce such a claim
without the proper data and verification? A solution
to the dilemma is usage of several web site uptime monitoring
services. Uptime monitoring services vary in costs,
statistical details, notification features, and time
monitoring intervals. So depending on your objectives
and level of statistical detail be sure to visit
several web sites offering this kind of service
and see for yourself what you get with each service.
What's the big deal anyway?
The importance of having reassurance that your web
site is up as "guaranteed" by your web hosting
provider is critical for some businesses that have an
e-commerce web site. They can not afford to be down
for 2 hrs during peak visitation and purchase periods
or else revenue is lost - ouch! For others it may be
the private investigator in them that is curious to
know just how reliable their web hosting provider is.
For instance, a 99.5% uptime means that 0.5% downtime
is allowed, which translates into approximately 7.2
minutes per day or 3.6 hours per month of downtime for
your web site. Downtime is usually understood to be
for server errors or related interruptions and not for
scheduled maintenance or unexpected network outages
beyond the providers control. However, if the server
that you are hosting on accumulates excessive downtime
for repairs/upgrades/etc.. then you might like to know
this information and request either a new server or
a refund; hence switch to a new web hosting provider.
At any rate, the use of a web site uptime monitoring
service to provide the evidence needed in proving your
case is crucial. Even if you're not compensated for
excessive downtime at least you will know the facts
and can make an informed decision on your course of
action to resolve this dilemma. Do not take your web
hosting provider's words and the HTML hype plastered
all over their web site they sell you. Take time to
contact them and ask questions before you trust them
with your domain name and web site.
Click here to find
Web Hosting Uptime Monitoring Service Providers